SHIPPING POLICY 

Shipping Policy for EK Perfumes

INTRODUCTION

At EK Perfumes, our aim is to provide a seamless and reliable delivery service. This shipping policy outlines our procedures and guidelines to ensure customer satisfaction.

GEOGRAPHIC SHIPPING LIMITATIONS
  1. United States Only: EK Perfumes ships exclusively within the United States. We do not offer international shipping at this time.
  2. Residential Address Shipping: We focus on shipping to residential addresses to guarantee a direct and secure delivery experience.
  3. Exclusion of Business Addresses and Reshipping Companies: To maintain the safety and integrity of our deliveries, we do not ship to business addresses or through third-party reshipping companies. This includes addresses associated with commercial entities or forwarding services.
NON-CIRCUMVENTION CLAUSE

As part of our commitment to providing direct and transparent service to our customers, any attempt to circumvent this policy by using unauthorized third-party services, reshipping companies, or forwarding agents is strictly prohibited. Violation of this clause may result in the refusal of shipment and potential discontinuation of service from EK Perfumes.

CUSTOMER RESPONSIBILITY

It is the customer's responsibility to provide a correct and appropriate residential address within the United States for shipping. EK Perfumes is not responsible for delays, losses, or additional charges due to incorrect addresses provided by the customer.

AMENDMENTS TO POLICY

EK Perfumes reserves the right to modify this shipping policy as needed. Changes will be communicated through our official website at https://ekperfumes.com.

CONTACT INFORMATION

For inquiries regarding our shipping policy, please reach out through the contact information available on our website. Our customer service team is here to help with any questions or concerns.

DOT Restrictions on Air Shipping for Restricted Items

Certain items are regulated by the Department of Transportation (DOT) due to safety concerns during air transport. Common restricted items include:

  • Aerosol-based products
  • Pressurized spray cans (e.g., hairspray, shaving cream)

To comply with DOT regulations, restricted items must be shipped via ground transportation only. As a result, we cannot deliver DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO addresses, or internationally.